Shipping Disclaimer for Perishable Food Items

1. Candle Delivery Timeframe:

Please note that candles are not guaranteed to arrive within a 2-day shipping window. While we strive to deliver all items promptly, specific delivery times for candles may vary. All perishable packages are clearly labeled as "Perishable" for easy identification. Upon receipt, it is essential to inspect the items immediately and refrigerate them accordingly.

2. PO Box Limitations:

We are unable to ship perishable items to PO Boxes. Please provide a valid physical address for delivery during the checkout process.

3. Recipient Notification and Inspection:

When sending perishable gifts, we highly recommend informing the recipient about the expected delivery date to prevent any compromise in product quality.

4. Reporting Issues and Refund Policy:

In the event of any problems with your order, kindly contact us within 24 hours of receipt. Please note that credits will not be granted if unsatisfactory items are discarded or consumed without prior communication. We are committed to addressing any concerns promptly to ensure your satisfaction.

Thank you for choosing Parlor. We appreciate your understanding and cooperation in maintaining the quality and freshness of our products during the shipping process. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.